The Fullerton Hotel Sydney

We love this hotel! We stayed here for 3 nights over the weekend and had an amazing experience. The buffet breakfast was delicious and the staff were very helpful and attentive! The hotel is in a great location and the building/rooms are great. Shout out to Peter for recommending Manly as a day trip, the beach & ferry ride are very nice! A must stay hotel in Sydney!

My wife and I we stayed at the Fullerton Sydney on Dec 27 and this was our experience. On arrival, the checkin experience was somehow confusing. Our reservation was including parking, late check out and afternoon tea, and the attendant didn’t seem to see any of these items at a first glance. Once we mentioned the afternoon tea, we were directed to The Place, when it was actually being served at The Bar. At The Bar, we were informed that a reservation was necessary for afternoon tea, which was not mentioned at check in… fortunately, the wait personnel at The Bar went above and beyond to accommodate us. Also to this regards, the concierge on duty didn’t see at first glance in our reservation that parking was already prepaid and offered a discount voucher. In general, it seems that both check in and checkout procedures could use some tuning. Another point worth mentioning is the waiting time for breakfast. It is understandable that guests might be asked to wait during peak times. However, informing guests of when these peak times are should be part of the standard check in procedure in a five star hotel. In general, the Fullerton Hotel Sydney is in a perfect location and features one of the most comfortable beds we have ever slept in. It shines, not because of the management (procedures need some review) but because of every single person that is in direct contact with guests.

Stayed at the Fullerton several times now and definitely one of my favourite hotels. The rooms while not ultra modern, are large, and functional. The location is excellent, short walk to the mall, circular quay, darling harbour, barangaroo and the train, light rail and ferry. Those of you interested in the gym, it is very well equipped and super modern, one of the best hotel gyms I've been to. The executive lounge is worth the extra $$ if you are inclined, breakfast, afternoon tea and evening canapes and drinks.

Amazing old world hotel. Had a great experience, from early check-in , comfortable classy Club Room on 28th Floor. We did have a Tech issue in the room which was handled wonderfully by the manager. Loved the luxurious marble bathroom, separate toilet, shower , double basins & bath. Quality amenities, bathrobes & slippers supplied. Comfy bed. We were happily surprised by the quality of evening canapes and breakfast in the Club Lounge. Best service and Breakfast we've experienced in a hotel 'club lounge'. Overall a great experience recommending to anyone who wants a special hotel stay, and close to Royal Theatre, the proximity to the Royal is why we booked this hotel to see the show 'Tina', however looking forward to future longer stays here.

We stayed here in early Dec 2023 The hotel is located in historical building and very well maintained. The location is very central and close to all main attractions. The reception staff was friendly and accommodating. There were few bothering cases during the stay. We were in the line to elevators apparently in the middle of the group. The part of the group came before us and the other part right after. As I understand the hotel has elevators on first come, first served basis. However the hotel employee pushed us away from the elevator saying the whole group should come first. Wat? Do you respect all your clients? The other thing was about the breakfast. The prepaid breakfast was originally recognized as unpaid. Breakfast employees are apparently hearing impaired and do not hear what has been loudly told 50cm away from them. This is my second and last stay in Fullerton. Things were nearly ideal in Fullerton Singapore, but not that good here in Sydney. There are many hotels in the area that offer better service for the same cost.